SMS Screening

Prescreening over text — because half your participants won't pick up

Two-way text conversations with image analysis, feeding the same eligibility engine as voice.

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Patients prefer text. The data is clear.

98%
of text messages are read
85%
of patients prefer text over calls
51%
average response rate

Capabilities

Conversational AI Over Text

Natural back-and-forth, not a form

The AI handles shorthand, typos, colloquial medical descriptions, and multi-message replies. Participants can respond hours later and the conversation resumes with full context — no re-entering information, no restart.

Lab Photos Become Structured Data

Image analysis via AI vision

Participants text a photo of their lab results, medication bottle, or insurance card. The AI extracts values, maps them to protocol criteria, and feeds them directly into the match score — no manual transcription.

TCPA Compliance Built In

Consent tracking per channel

Every thread opens with required identification, opt-out instructions, and timestamped consent capture. Consent receipts are stored per channel for audit — you never have to think about it.

Smart Escalation to Voice

Automatic handoff when needed

Complex medical history, ambiguous answers, or a participant who'd rather talk — the agent offers a voice call and transfers everything collected so far. No data is lost in the handoff; the call picks up exactly where the text thread stopped.

Explore the platform

See it work with your protocol

14-day free trial. Upload your protocol and run real screening calls.